Scalp treatment: Neville Salon, Belgravia

I have tweeted and blogged about the fact that I have a sensitive scalp in the past, but this season when it suddenly seemed to turn cold it really did go mad. It’s something I have had issues with since I was much younger and have tried many solutions but never really found the answer. Recently I have tried out three different ways to solve/manage it (with varied price points) and with varying results.
Neville Salon Review
When I was tweeting about my frustrations of having an angry scalp (meaning, itchy, flaky, sensitive, generally uncomfortable – nice) one of the twitter people I know contacted me about the salon she looks after the PR for to see if I wanted to try out one of their specialty scalp treatments. To be honest I have never considered trying a salon for a scalp treatment – at most I would think of adding it as a service when getting my hair cut, but it never crossed my mind to book in especially for the specific concern. Of course that now makes me feel a bit silly as it kinda makes sense that hair experts would be able to provide a solution….
So I booked in at the posh Neville salon in Belgravia for the ‘Damage Control’ treatment, described as ‘The Damage Control treatment is a relaxing hour-long session to leave your hair incredibly soft and shiny as well as pampering the scalp to feel soothed and hydrated.’ (eagle eyed readers may recognise the salon as I went there for a facial about six or so months ago)
The treatment involves the application of Neem Oil to the scalp, that is brushed on at the roots (concentrating on problem areas) and then left to absorb for around half an hour with a dry steam machine over the head. The hair and scalp are then washed with a natural peppermint shampoo and treated to the Kerastase Elixir Ultime as an intense conditioning treatment before being blow dried and styled.
The oil smells nice, although quite unusual and feels almost menthol/cooling when applied – which I believe is because it contains peppermint and chili. It was very relaxing having it applied and massaged into the scalp a little before the steam machine was attached (strange sack-like thing that inflates around your head when the steam is on). This felt lovely and warming whilst I chilled out with a magazine.
I was then taken to have my hair washed (and scalp massaged – heaven) with a gorgeous smelling shampoo that felt quite tingly after having the warm steam on my head for a while. The Kerastase Elixir Ultime was then applied – another rather tasty smelling concoction before I was led upstairs to have my hair blow dried.
So that was the treatment, what about the results? Well, before I went in I had a good feel around my scalp and had a particular problem area on the right just above my ear where the skin was particularly itchy and flaky (I know, not nice – hence why I’m not going as far as showing pictures) on leaving the salon the first thing I did was run my fingers across my scalp and felt very happy to find that this area felt much better – although not totally cured.
On talking to my stylist, Paolo – he explained that it is likely that my scalp condition is due to eczema rather than just being sensitive as it does tend to flare up with stress levels as well as with products and changing seasons. He suggested I visit a doctor to get it checked out – something I have done in the past (when I was in my late teens) but nothing was ever resolved and the treatment for scalp eczema was pretty unpleasant.
Anyway, overall I was really impressed with the treatment and the results. Plus the fact that my hair felt full and gloss for a good two days afterwards (without washing again). I think this sort of salon treatment is a really good idea for anyone with a mild to seriously sensitive/dry scalp and dry/damaged hair. It’s a great way of fixing the problem quickly, albeit not cheaply as the treatment costs £150.
Now, four days after the treatment my scalp remains 95% (my guess, not a scientific stat) better than it was pre-treatment and for a problem I’ve battled with since I was younger to be that much better after just one treatment that is undeniably a good thing.
Neville Salon is located 0207 235 3654, 5 Pont Street, London SW1X 9EJ
**The Small Print**
Treatment arranged by PR for review purposes.


  1. November 10, 2010 / 11:36 am

    i have the same problem as yours. My scalp is very sensitive and most of time itchiness and flaking bothers me. Ive had a Kerastase biotic treatment at my local salon 2weeks ago, and I must say Im very happy with the results. No flaking, itchiness (knock on wood) etc.

  2. Red
    November 11, 2010 / 11:34 pm

    I have a similar problem. I use the Korres shampoo for sensitive scalp with echinacea and it keeps the faling and itchiness under control most of the time.

  3. November 12, 2010 / 8:21 pm

    Have you ever tried Snake Oil or Hair Doctor from Lush? I have recommended them to people in the past and had a really fantastic response from people in the past.

  4. Anonymous
    November 14, 2010 / 5:19 pm

    You should really try and avoid hair products with sodium lauryl sulfate (SLS) and parabens in them if you can! I also have an easily-irritable scalp and making the switch to all natural/SLS-free products has done wonders. Watch out for Lush products btw, although marketed as “natural” (and despite their delicious scents!) they use SLS and other harsh chemicals as foaming agents.

  5. November 14, 2010 / 5:59 pm

    Make a mixture of yoghurt, honey and olive oil and your apply to your scalp/hair and leave on for about an hour and wash out. A couple of applications of this and you’ll see a difference 🙂 A lot cheaper than the scalp treatment too, as nice as it sounds. Also, you can buy neem powder and oil from asian supermarkets/ebay so you can make that into a paste and apply it too.

  6. November 14, 2010 / 7:40 pm

    @CocoRay I have tried the Snake Oil bar (that’s one of the other products I’m going to blog about!) have mixed opinion of it 🙂

    @Shameera@MyFrostedWorld That’s a great tip – I was thinking of tracking down some neem oil after the treatment to try an at-home version too. Thank you 🙂

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